Our website address is: https://gosmartomat.com/
Smart-O-Mat Laundry LLC values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, and communications.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
If you request a password reset, your IP address will be included in the reset email.
SMS opt-in consent or phone numbers collected for SMS purposes will NOT be shared with third parties or affiliates for marketing purposes.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Visitor comments may be checked through an automated spam detection service.
We collect personal information through direct interactions with you, including website contact forms, service request submissions, email correspondence, phone calls, SMS communications, and offline interactions related to service, installation, maintenance, or billing. We may also collect limited technical information through website cookies and analytics tools to ensure proper site functionality.
The personal information we collect may include your name, company name, email address, phone number, service location address, and details related to service requests, installations, maintenance, and billing. We do not intentionally collect sensitive personal information unless required to provide our services.
We use your personal information to provide and manage laundry room services, schedule and confirm service appointments, communicate service updates, respond to inquiries, send follow-up messages, and address billing or account-related matters. Information may also be used internally to improve service quality, operational efficiency, and customer support.
Smart-O-Mat Laundry LLC may share limited personal information with trusted service providers who assist in operating our business, such as communication platforms, billing systems, and service management tools. These providers are authorized to use your information only as necessary to perform services on our behalf and are required to protect it.
Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.
We do not sell, rent, or trade personal information to third parties for marketing or promotional use.
SMS messages are used strictly for operational and customer service purposes, including appointment reminders, service and maintenance updates, follow-up messages, and billing or account-related communications with existing customers.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, or misuse.
We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. Updates will be posted on this page with a revised effective date.
If you have questions about this Privacy Policy or how your information is handled, please contact:
Smart-O-Mat Laundry LLC
Email: support@gosmartomat.com
Website: https://gosmartomat.com
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